• Technical staff will be expected to install, program, maintain, and repair intrusion system wiring and equipment, use various hand and power tools, understand general building construction, and possess customer service skills.
• Sales personnel will be expected to know how to conduct a site security survey, assess the customer's unique security needs and concerns, and determine the proper intrusion system equipment to satisfy those needs and concerns.
• A clear understanding of applicable security codes and standards is necessary for both technical and sales personnel.
• Technical staff will be expected to install, program, maintain, and repair fire alarm system wiring and equipment per applicable code, use various hand and power tools, understand general building construction, and possess customer service skills.
• Sales personnel will be expected to know how to review building blueprints and drawings, identify the specific detection and notification requirements for the occupancy type, and determine the proper fire alarm system equipment to satisfy the applicable code requirements.
Certifications:
Entry Level: Certified Alarm/Security Technician Level I (CAT) Intermed Level: Certified Fire Alarm Technician
• Technical staff will be expected to understand the proper operation of the applicable system wiring and equipment, know how to implement a logical testing procedure for identifying system faults, use various hand and power tools and test equipment, and possess customer service skills.
• Sales personnel will be expected to know the various code related test, inspection and maintenance requirements for the applicable systems, and determine the proper schedule frequency necessary to aid the customer in satisfying these requirements.
Certifications:
Entry Level: Certified Alarm/Security Technician Level I (CAT) Intermed Level: Certified Alarm Technician Level II (CAT II) Advanced Level: Certified Service Technician (CST)
• Technical staff will be expected to install, program, maintain, and repair access control system wiring and equipment, use various hand and power tools, understand general building construction, and possess customer service skills.
• Sales personnel will be expected to know how to conduct a site security survey, assess the customer's unique security needs and concerns, and determine the proper access control system equipment to satisfy those needs and concerns.
• A clear understanding of mechanical and electronic locking devices/hardware, building blueprints and drawings and applicable fire codes and standards is necessary for both technical and sales personnel.
Certifications:
Entry Level: Certified Alarm/Security Technician Level I (CAT) Intermed Level: Certified Systems Integrator
• Technical staff will be expected to install, program, maintain, and repair video system wiring and equipment, use various hand and power tools, understand general building construction, and possess customer service skills.
• Sales personnel will be expected to know how to conduct a site security survey, assess the customer's unique security needs and concerns, and determine the proper video system equipment to satisfy those needs and concerns.
• A clear understanding of lighting requirements, building blueprints and drawings and applicable security codes, standards and privacy issues are necessary for both technical and sales personnel.
Certifications:
Entry Level: Certified Alarm/Security Technician Level I (CAT) Intermed Level: Certified Systems Integrator
• Technical staff will be expected to understand the relationship between the various integrated devices, systems and wiring, use various hand and power tools, understand general building construction, and possess customer service skills.
• Sales personnel will be expected to know how to conduct a site survey, assess the customer's unique integrated system needs and concerns, and determine the proper system equipment to satisfy those needs and concerns.
• Due to its advanced nature, a clear understanding of project management requirements, building blueprints and drawings and applicable codes, standards and related issues are necessary for system integrator personnel.
Certifications:
Entry Level: Certified Alarm/Security Technician Level I (CAT) Intermed Level: Certified Systems Integrator
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