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How to Deal With Upset Customers, Delicately

Posted By ESA Communications, Friday, September 23, 2016
It takes understanding and care when dealing with an upset or unhappy customer; after all, you want them to be happy with your product or service. Occasionally, it may take extra effort to find a solution but it’s worth it because security pros do something that many industries don’t; we truly care about the customer. Check out these tactics that prove a caring attitude will win over any distraught customer. 

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