Each month, we talk to an NTS instructor to find out their background, how they got involved in NTS, and their predictions for the future of the security industry.
This month, we’re speaking to Darren DiMaggio of Champion Alarms and Surveillance.
What's your background in the security industry?
I worked for my father’s company in New Orleans, LA throughout high school, college, and my early 20s (from the mid ‘80’s to the early 90’s), and also 2 years prior to Hurricane Katrina.
I worked with ESA Executive Director Merlin Guilbeau from 1997-2000 in Lafayette, LA. I worked for Radionics / Bosch in the technical support department from 2001-2004 in Salinas, CA and Rochester, NY.
I have owned my own alarm company, CHAMPION Alarms & Surveillance, LLC, since January 2006.
How did you get involved in NTS?
I was asked to become an instructor after taking Level I in 1997 or 1998. However, I didn’t become an instructor until Paul Baran encouraged me after leaving Bosch and returning to LA in 2004.
How do you apply your background to the courses you've taught?
Having been fortunate to work in so many levels of our industry, it has enabled me to draw from many workplace experiences to share with the students.
What do you find are the best ways for students to get the most out of NTS courses?
I feel it is most effective for the students when I am able to take a principle or idea learned, then apply that to what they actually do day-to-day on their job.
How have you seen the security industry change over the years?
When I began riding along with my father or one of his employees even before high school, our day would consist of the following: we might service an electric garage door opener or install a TV antenna on a roof, or we might install or service an alarm system with only 1 zone, no keypads, and no motion detector.
I guess you could say our industry has changed.
What are your predictions for the future of the industry?
I believe we are going to continue on the latest trends toward video monitoring, and see less demand for actual alarm systems over the next 10-15 years.