As we make our way through the beginning of 2012, it's important to look back at the major accomplishments by the Education Committee and National Training School (NTS) in 2011, as well as provide an update on projects that are at the top of the to-do list for 2012.
Last year, NTS continued its efforts toward updating and launching a growing number of educational opportunities for the industry. The committee updated the following courses in 2011:
Understanding Alarm Systems
This course was updated and re-titled Understanding Electronic Security Systems (UESS). The update reflected not only the most recent changes to the various code references, but also included the newest false dispatch reduction methods and procedures. It also broadened the scope of the course to offer non-technical insights on the full realm of "integrated” security systems, including intrusion, fire, access and video.
Level One Certified Alarm/Security Technician
The NTS "flagship” course underwent a significant rewrite in 2007, and in 2011 was updated to reflect the newest version of the various code references, specifically including the latest information on the fire alarm aspects of the code. Additional updates covered the newest false dispatch reduction methods and procedures.
Advanced Burglar Alarm Technician (ABAT)
This course was updated and released at the end of the year under the new name Advanced Intrusion Systems (AIS). This update reflects the first significant update and revision to the course originally released more than 15 years ago. Specific content was included to address the growing IP nature of the industry and our systems, as well as information on how technicians and sales personnel need to address the various integrated components. An overview of project management was also included specifically to aid senior personnel with managing larger, more complex projects.
Essential Sales Training (EST)
This course was updated and re-titled as Security Sales Essentials (SSE) course. Originally written in the mid-90s, the new version offers a modular approach to training both new and seasoned sales personnel on the increasingly diverse nature of our industry. The first day of the course focuses on sales fundamentals from a residential perspective, while the second day focuses on the unique sales processes for commercial intrusion, fire, access, video and integrated systems individually.
The committee also continued its efforts on several new courses in 2011.
Following the release of the classroom version, NTS launched the online version of the Residential Fire Alarm Course (RFAC), International Building Code (IBC) course, and the Life Safety Code (LSC) course.
With these releases, NTS now offers nine of its core courses in both a classroom and online delivery format.
Long considered the backbone of the NTS program are the nearly 100 volunteer instructors across the country who invest considerable time and effort teaching the various courses. This year, with the expanding and diverse nature of the industry, NTS is re-evaluating the instructor accreditation process, specifically to allow industry specific "subject matter experts” (SME) to teach selected NTS courses in which they have considerable expertise.
To facilitate this SME accreditation, NTS will launch its own Train-The-Trainer (TTT) course, which will be used to accomplish two objectives for the program:
- To provide these SMEs with the necessary instruction on how to present technical information in the most favorable manner to an adult learning audience.
- To offer our existing instructor pool the ability to improve their course presentation skills, improving the value of the course to our students and their employers.
Also scheduled for release this year is the Advanced Fire Alarm course, designed specifically for those students who need instruction on the design and advanced technology of these systems.
Lastly, NTS is exploring the development and release of an IP Networking course, instructing students on the various technologies, methodologies and procedures necessary to integrate our systems with the various network protocols our systems utilize in today’s network-centric environment.
If you are interested in aiding NTS and the Education Committee with any of the new course development, please contact NTS at (866) 636-1687.