In June, ESA welcomed Rick Sheets to the staff as Vice President
of Training & Certification. Sheets started in the security industry in
1992 as a technician assistant at a small alarm company. Since then, he has
taken on a wide range of roles within the security industry such as sales,
project management, engineering, operations, and licensing and compliance.
With extensive experience working in both small and large security
companies, Sheets is a natural fit at ESA. His background will undoubtedly aid
in the growth of ESA’s National Training School (NTS) in the coming years. Here
is a brief question-and-answer session in which he outlines his vision for NTS,
and discusses the need for quality training.
strongest case to be made for electronic security companies to keep the knife
away from the training budget?
likely to have higher morale and greater confidence when they feel prepared to
meet the demands of their job. The more prepared employees feel, the more inclined
they are to stay in the role rather than becoming frustrated and seeking other
employment. Most employers would agree that it is expensive to recruit and hire
new employees, not to mention the cost of loss in production.
You can only do so much when you’re interviewing a candidate. You
never know who you hire until they are in front of your customers. With proper
training, you will see increased efficiencies in processes, which will result
in financial gain; increased capacity to adopt new technologies and methods;
increased innovation in strategies and products; and an enhanced company image
that will create more opportunities in the future.
How can members get the most out of NTS
employees, training isn’t just about getting required licenses or
certifications. It’s about mastering the material so that you are better suited
for advancement in your career. To get the most out of NTS training for
employees, companies should implement a career path that utilizes NTS courses
and certifications. A career path based on NTS training is win-win for both the
employer and employee. By determining where your employees need improvement,
you can determine what training would benefit your company the most.
Are the courses continually being
The majority of NTS courses are updated on a three-year cycle in
an effort to coincide with codes and standards updates as well as advancement
Will there be any new courses or
NTS is constantly evaluating courses and the need for additional
courses. Currently, we are working on an advanced fire alarm course that
will meet a Level 3 fire need in our industry. This
knowledge-based course will provide professional fire design concepts mixed
with project management skills, which will be a leap forward in fire education
for our industry.
What can we expect from NTS in the
are putting a lot of time and effort into growing NTS. One of our bigger
projects is to make NTS a required and recognized certification and CEU source
in additional jurisdictions. To do this, NTS will meet with regulators to
introduce the National Apprenticeship Program (NAP), as well as NTS training
and certification programs.
here’s the bottom line: You will continue to see quality products delivered in
a professional manner.