It’s no secret that ESA’s National Training School (NTS) instructors are among the most dedicated individuals in the industry. In fact, it was just last year that a few NTS instructors traveled around the world to teach a Level I course in Japan. But recently, we discovered that our instructors aren’t the only ones willing to go the extra mile for education; NTS students are, too.
In March, Ricardo Diaz went the distance for training. Diaz, chief financial officer for Alliance Security, Inc., traveled from Rhode Island to Texas to take a Level I NTS course taught by LJ Lynes at ESA’s headquarters. Even more surprising than his 1,700-mile trip was the fact that Diaz was a first-time NTS student.
Diaz’s trust in the quality of NTS courses had us wondering if the training met his expectations, so we reached out to him to find out. Below is a brief question-and-answer session:
What is your background in the security industry?
I have been in the security industry for approximately two years. I am responsible for financial analysis, financial modeling, due diligence, forecasting, operation management, new business development and business process improvement.
In the last year, I have become more involved in our technician training program. I am responsible for setting up training modules as well as communicating the proper format and standards that should be used when installing a system in a customer’s home.
How would you describe the Level I course you recently completed?
It was a very informational and helpful course. It’s good for individuals seeking an overview of the general standards and codes that should be used in order to properly succeed in the alarm installation process.
In my opinion, all individuals installing a system should take this course. It’s a great beginner’s course that provides students with a general understanding of how properly installing an alarm system.
How was your experience with NTS and its instructors?
My instructor, LJ Lynes, was exceptional. He was informative, experienced and he understood the needs of individuals at this level. I believe that he was successful in training and communicating the importance of standards, codes and tools because he has many years of experience as a technician himself.
How have you benefited from taking the Level I course through NTS?
I had the ability to learn the necessary rules and regulations related to the installation of an alarm system. I was also able to earn the first certification needed to become a license holder in several states.
Would you recommend Level I to other security professionals?
Yes. I recommend this course to anyone and everyone who enters the industry. This course provides a great outline of what should and shouldn’t be done in a customer’s home.
While next time he may seek instructor-led courses a bit closer to home, Diaz says he plans to continue his education with courses from NTS. He has set a long-term goal of attaining each certification offered by NTS.
Though we love hearing stories like Diaz’s, you don’t have to go the distance to get great training. Many of ESA’s Chartered Chapters provide instructor-led courses that fit into your budget. For a list of upcoming NTS courses, click here.
Do have a training story that you want to share with other security professionals? Let us know! Email your story to Jeaneen.Bengtson@ESAweb.org today and you could be featured in a future issue of NTS News.