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Leadership Summit: Are people capable of change?

Posted By Bob Ogle, Tuesday, December 6, 2011

Do you have a "people plan” designed to improve your human capital? Donald J. Hahn of Security Business Institute will show you how to coach your people to understand their roles, standards of performance, and their performance gaps.


Breakfast General Session (7:45 a.m. – 8:50 a.m.)
People & Change

A basic question pertinent to people and change is: "Are people capable of change, and if so, to what degree?” You must, as an effective coach, help people to understand their role, standards of performance and their performance gaps. Coaching enables you to help them take ownership and accountability in closing that gap.

  • Do they understand their role?
  • Do they understand their gaps?
  • Do they take responsibility to close those gaps?

Performance reviews should not be an annual or semi-annual event. Rather, they are a critical and ongoing process to fill the gaps between current and desired results. Do you have a "people plan” designed to improve your human capital?

About Donald J. Hahn

Don is the Vice President Of The Security Business Institute. As a certified Franklin Covey coach and certified behaviors and values analyst, Don serves as the Institute's Chief Training Officer and provides a strategic approach to sales, business and organizational development. He has enjoyed a successful 25-year Sales and Executive Management career. As a sales performer working for fortune 500 companies, Don consistently ranked in the top 5% of all sales performers nationwide. As an accomplished sales executive and leader, he has delivered marketing, training, recruiting and coaching solutions to sales teams of up to 800. Don is the author and owner of a reliable interviewing tool entitled H.I.R.E, which improves candidate selection. Don has 20 years experience operating an enterprising, customer driven training and coaching company dedicated to the development for organizations that are committed to excellence and growth in their profession. Don has served on several boards, is past President of the Buffalo Niagara Sales & Marketing Executives, a member of the American Society for Training & Development and the International Coaching Federation. Numerous fortune 1000 companies have benefited from his unique sales insights and trainings over the years. He makes his home in Buffalo, NY with wife, Debbie.

To register for the ESA Leadership Summit, go to

Questions regarding the ESA Leadership Summit? Contact Michelle H. Whitaker, ESA Event Manager at (972) 807-6807 or

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