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Promoting Successful and Beneficial Employee Behavior at the ESA Leadership Summit

Posted By ESA Communications, Wednesday, September 30, 2015
ESA is pleased to announce that Dennis Snow, former Walt Disney World Company executive, will headline the Tuesday morning general session at the 2016 ESA Leadership Summit on "Performance Excellence — The Employee Factor." Snow says the number one reason customers become disenchanted with an organization is employee's poor attitudes and indifference. He will talk on how to avoid that by "engaging the heart" of employees in a way that customers can see, hear and feel in every interaction with an organization. Learn more about this session at

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