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EMP Webinar: How to Use Social Media to Enhance Your Customer Service

Posted By Administration, Tuesday, September 24, 2013

Learn how to improve your online reputation and enhance your customer service levels – without a big social media presence!  In this Oct. 30 webinar, Kristen Simmons and Andrea Memenas, partners at the customer management company Lightswitch, will help you discover:

  • How to gain critical feedback about your business.
  • How to be responsive to customers through social media (without a big "marketing" staff).
  • The key steps you should always take to close the loop with customers.
  • How to use feedback to make positive changes at your company.

Date: Wednesday, Oct. 30, 1 p.m. Central time

Moderators: Dee Ann Harn and Michael Pope

Look for details soon about how to register for this valuable webinar.

Tags:  EMP  Webinar 

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