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YSP West at ISC
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YSP West at ISC

During the week of ISC West, YSPs from across the country flock to Las Vegas for YSP West, the newly designed networking event. YSP West is an excellent relationship building opportunity, along with a heavy dose of fun!

When: 3/28/2012
2:00 pm until 8:00 pm
Where: Zappos and PBR Rock Bar
Las Vegas, Nevada 
United States
Contact: Michelle H. Whitaker

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Can life really be that great at work?

Can life really be that great at work?

Want to learn more about Creating Culture, Wow-ing Customers & Empowering Employees?

It all started when Tony Hsieh, CEO of Inc. decided to be completely open and transparent about how the Zappos Family does business. So many businesses not only wanted to learn the "what," they wanted to learn the "how" Zappos did what they did. Zappos assembled their crack commando force team and launched Zappos Insights (ZI) to give you all the tools you need to develop the culture you desire.

Join us for a tour at the Las Vegas, Nevada corporate headquarters to learn about the Zappos Family approach to customer loyalty, human resources, recruiting, training, and culture creation. Zappos Insights offers a range of different live events to learn how to create a strong culture where people love to work with service that WOW's your customers.

During this 60 minute tour, you'll get to experience the inner workings of the Zappos Family of companies, learn the history of and find out how $1 billion dollars in gross merchandise sales was achieved in less than 10 years. You'll also experience how a values based organization uses strong culture to live out every day.

Additionally, our group will get 60 minutes with a Zappos Insights Guest Speaker on a specially selected topic with time for operational questions/information. Learn how to improve customer service, develop inspiring core values and empower your employees to excel in your organization.

Come experience the culture for yourself!

ESA Members: $50

Non-Members: $65

(Transportation, tour and networking reception included)


After the tour, we will head to PBR Rock Bar and Grill for a fun networking reception.


The PBR Rock Bar offers a 13,000 square foot indoor restaurant and a 3,000 square foot outdoor pavilion, where people can eat great food, catch rays on the patio, watch their favorite sporting events, listen to live music, drink, dance and party, all while watching people ride the infamous mechanical bull. Who will ride the bull this year?


Thank you to our sponsors!