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News & Press: ESA News

New ISP Group to Host Webinar

Wednesday, August 17, 2011   (0 Comments)
Posted by: Robert Ogle
The Installation & Service Professional Group (ISPs) sponsored by the Electronic Security Association (ESA) has scheduled a webinar for Wednesday, September 14 at 2:00 p.m. Central to discuss the results of a research survey conducted earlier this year.

For Immediate Release


ESA Media Contacts
Laurie Knox
Director of Communications,
Public Relations & Marketing
Phone: (888) 447-1689 ext. 209

Robert Ogle
Communications Specialist
Phone: (888) 447-1689 ext. 231

New ISP Group to Host Webinar
Installation and Service Professional Group to reveal results of research

, Texas, Aug. 17, 2011 — The Installation & Service Professional Group, sponsored by the Electronic Security Association (ESA), has scheduled a webinar for Wednesday, Sept. 14, at 2 p.m. CDT to discuss the results of a research survey conducted earlier this year.

This survey reveals relevant information about standard installation and service practices of ESA member companies and helps identify areas that are most important to ESA members in everyday business.

The survey also benchmarks ESA companies against peer companies in areas such as skills assessment, training, technician certification, productivity, labor management and information system solutions for the installation and service disciplines.

ISP is the first group of its kind and has been developed to increase the knowledge, skills and professionalism of individuals charged with specific business duties within security integration companies.

Led by Mark Grossman, Vice President, Branch Operations, ASG Security, Beltsville, Md. (chair); and Trevor Block, Vice President of Field Operations, Guardian Protection Services, Warrendale, Pa. (vice chair), the ESA ISP serve system design, installation and service staff of security integration companies, including vice presidents, directors and managers of installation and service and other leaders.

Applications for engineering and tech support staff of ESA associate member companies are also welcome to lend their expertise and advice to channel partners.

"I’m excited to be teaming up with Trevor Block to spearhead the development of this valuable new ESA institution for installation and service managers and leaders,” said ISP Chair, Mark Grossman. "We’re hoping to deliver important benchmarking information to ISP members as well as provide useful ideas on how to manage and develop the technical workforce and effectively deploy new IT tools in the operations.”

To register for the ISP webinar, go to Membership in ISP is free for employees of ESA member companies. For more information, contact Jaclyn Sion at or call (888) 447-1689.


Established in 1948, the Electronic Security Association (ESA) is the largest trade association representing the electronic life safety and security industry. Member companies install, integrate and monitor intrusion and fire detection, video surveillance and electronic access control systems for commercial, residential, industrial and governmental clients. In cooperation with an alliance of chapter associations, ESA provides technical and management training, government advocacy and delivers information, advice, tools, and services that members use to grow their businesses and prosper. ESA may be reached at (888) 447-1689 or on the Web at

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Electronic Security Association
2300 Valley View Lane, Suite 230 • Irving, TX 75062
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All content 2011© Electronic Security Association, Inc.