Time Warner Cable – IntelligentHome
Director, Regulatory, Sales Operations and Customer Experience
7820 Crescent Executive Drive, Charlotte, NC 28217
Robert Few Biography
Robert Few started his career with King Central as an alarm dispatcher in 1990. He climbed the operational ladder and was instrumental in assisting King Central in becoming one of the first major providers of Two Way Voice alarm services. From Operations Robert developed and launched the finance, acquisition and lending arm of King Central, Morlyn Financial Group, LLC . At Morlyn Robert developed, implemented, and managed the Service Department for IASG's Acquired and House Accounts, a portfolio that contained over 120,000 accounts.
From Morlyn Financial, Robert moved back to King Central where he successfully merged four central station locations into two locations and was then promoted to Vice President of Criticom International. In this role, Robert was tasked with merging the East and West coast operations into a single operating platform. During his tenure as Vice President, the operation grew from 350,000 accounts to over 800,000 accounts. Robert also oversaw three monitoring centers and managed over 350 employees, all while increasing and maintaining the operational service levels well above industry standards.
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