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PBFAA 35th Annual Expo Sponsor & Exhibitor News

Troubleshooting, Service and Maintenance Course

(CEU# NT-0016)

This 14-hour course focuses on the service, repair, testing, inspection and preventative maintenance aspects of today's electronic security systems. The first course of its kind, Troubleshooting, Service and Maintenance offers dealers/integrators an additional revenue stream and the potential for significant profits through these additional services.

It is ideal for individuals seeking to expand their knowledge on the proper procedures to service, repair and maintain intrusion, fire, video surveillance and access control systems and covers the fundamentals of the troubleshooting mindset, as well as specific troubleshooting procedures for today's systems.

This program provides an overview of the theory necessary to successfully troubleshoot, service and maintain intrusion, fire, video surveillance and access control systems.

The course includes reference material from NFPA 70, NFPA 72, and NFPA 730/731 covering the proper test and inspection procedures of these systems. It concludes with a two-hour examination.

Who should attend: Technicians, service personnel, installation personnel, sales staff, code officials and business owners.

Register Now: To see Instructor Led and Online course schedules click either button below.


Certifications available: Individuals holding a Certified Alarm/Security Technician - Level I certification for a minimum of 24 months and who successfully complete the Advanced Intrusion Systems course the Fire Alarm Installation Methods course and the Troubleshooting, Service and Maintenance course are eligible for certification as a Certified Service Technician (CST).

Why Troubleshooting, Service and Maintenance?

  • Increases the efficiency and effectiveness of service professionals by teaching essential concepts and methods.
  • The first and only course of its kind, focused on the service function.
  • Designed to help make one of the key profit engines of an installation company more productive.

Subject Areas:

  • Troubleshooting mindset
  • Preparation
  • Test equipment
  • Basic circuit troubleshooting
  • Panels & power supplies
  • Burglar alarm and fire alarm devices
  • Communications and notification
  • Closed circuit tv (CCTV)
  • Electronic access control
  • Maintenance and inspections